Below are a few questions and answers about our products. If you have a specific question not listed here, please leave that comment for us. Check back often for additional answers to questions.
Answer: Both of these products are designed to last forever.
Answer: All connections, solder points, cables, wires, cords, etc. create unwanted noise. Therefore it is always recommended to place our purifiers at the most reasonable position closest to signal destination.
Answer: No. They are passive devices and can be inserted into the signal path in either direction.
Answer: All of Bybee products are hand made, and slight variances can be expected. Occasionally, we will alter the look of our products, but that doesn't reflect the performance.
Answer: Yes. All of our products require a period of time to be effective. Most of our products will have an immediate effectiveness that will improve for up to 200 hours. Even the iQSEs, QSEs, ARNs and Active RNs require a period of time to work effectively.
Answer: No. The iQSE is specifically designed to withstand heat. The QSE is not recommended for situations with excessive heat.
Answer: All of our products carry a 100% user satisfaction. Within the first 30 days of ownership, if you are unhappy for any reason, you will receive your full refund. If your product breaks during the first year, and it is not the result of user mishandling, it will be fixed or replaced free of charge.
Answer: Both products work exceptionally well with our line of other products, and help enhance the performance of the ARNs and Passive RNs.
Answer: That is difficult to answer because each system and room configuration is different. These products have accumulative effectiveness, meaning that each additional piece adds a layer of improvement.
Answer: The Passive RNs receive their boost through the attached 6" receiving antenna. The ARNs receive their boost from the home AC circuit.
Answer: We generally recommend a minimum 2 ARNs for most rooms up to 300 sq. ft. For rooms larger, more ARNs will be helpful, or placement of Passive RNs staggered on surrounding walls will also be effective.
Answer: No. They are specifically designed to be discretely placed behind drapes, pictures, furniture, etc.
Answer: Yes. Sometimes the sound will be unfavorable, only to improve with time. The Purifiers are normally fully burned-in at 200 hours?
Answer: The best way is to leave the system on continuously for one week playing music. Sound can be set at zero, as it is only important to have a signal present.
Answer: Our technology discovered in 2014 was originally called Crystal Technology to identify it from earlier years models. Now, we incorporate this Crystal Technology into each and every product that we make, and do not call it by name.